International Shipping

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All international air shipping prices are to your nearest international airport.

We will ship to select destinations only. Not all countries are part of our shipping availability. If your country is not selected, please email us info@steaklocker.com for an individual proposal.

We ship our Steak Lockers with Pilot Freight Services. Due to the nature of the item, we ship your Steak Locker from our San Diego location to your nearest International Airport. Pilot will provide you with a unique tracking number for your shipment and will contact you when the shipment is ready for pick up at your destination. You then will be able to pick your Steak Locker from the Airport/Customs and pay any possible local fees.  We are unable to ship past customs control at this time. The HOME EDITION unit will weigh 135 lb. and measure 26X26X40 inches on a secure pallet packaging in size (26X26), full Insurance, 12 months full warranty and International Customs documents.

The UV Germicidal System

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uv light aussie

Ultraviolet (UV) light lamps are sometimes used in meat chillers. They differ physically from fluorescent lamps in that they do not contain phosphor and are constructed with a special type of glass to permit maximum emission of ultraviolet energy. The lamps in your Steaklocker are of the kind that emit the necessary UV spectrum and should last at least 8000 hours. You can easily lengthen the life of your bulbs by switching the light off when dry aging is complete. When producing charcuterie, ensure your UV light is switched off as it will prevent the useful bacteria growth needed when making salamis and assorted other items. The link below provides more technical data on our approach.

http://www.meatupdate.csiro.au/UV-light.pdf

Connecting your CONTROLLER – Sync Troubles

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Having trouble syncing your atomizer/controller? Follow the steps below to reset your atomizer and sync your atomizer with the Steak Locker mobile app.

1) Please note that you may have a steady blinking amber light or a quick blinking pattern of lights then no lights.

2) Open the Electric IMP app (Please download it from the app store if you do not have it)

3) Login to the Electric IMP app using:

Username = steak_locker
Password = steaklocker

4) Disconnect the power from your atomizer.

5) Tap the clear configuration button on Electric IMP

6) You will see a countdown from 3 to 1. When you see the number 1 please connect power to your sensor and lay it on your phones screen as pictured in the original setup screen of the Steak Locker app.

7) You should see the blinking amber light stop and then return.

8) Proceed to the Steak Locker app and continue setup process.

Charcuterie and Steaklocker

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Charcuterie & Steak Locker

YES ! you can use your Steak Locker for most types of Charcuterie production. Please remember, that your Steak Locker has been calibrated to dry age sub primal beef cuts and will not be able to do both (dry aging beef AND make charcuterie) at the same time. We are able to provide you with a specially designed Charcuterie Controller when you wish to use your Steak Locker for Charcuterie operations.

Please contact us for your smart application to suit charcuterie production.

Steak Locker Charcuterie

 

Why do I sometimes see temperature or humidity differences?

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Your Steak Locker and Atomizer/Controller have independent sensors for both temperature and humidity. The atomizer/controller has a more sensitive sensor since it is directly inside the unit. There will be a slight difference between your Steak Locker panel readings and that of your application of about 3-4 degrees. If you are experiencing large differences you should contact us again via support@steaklocker.com or submit ticket using the support icon on the bottom right corner of the website.

Things to remember

  • Your atomizer/controller checks for new readings every 3-4 minutes so the data you may see could be up to 4 mins behind.
  • Atomizer/controller placement is important for readings. Please try and place the atomizer/controller on the bottom towards the back away from potential drippings or water.

The Humidifier or Atomizer Explained

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The mister is controlled entirely by the series III controller and mister in one. Previous series used a black box controller. If you want to test that it works, just plug the USB plug into your computer (after filling it with 200ml distilled water) and it will run uninterrupted. Please ignore the push button switch, it is for future use but for now is disabled. It serves no purpose right now. We have designed the mister to only get commands from the controller when the humidity level in the fridge falls below 60%. It will then activate and add moisture to the envelope for 10 seconds. It will recalculate the humidity levels every minute and the algorithm will decide on the trend in dew to add further moisture or remain off if enough moisture has been added. We also programmed the controller to check on water levels and diagnostics once every 24 hours to ensure proper working conditions are present.

The LED blinking is as follows:

– short red blink means that the controller get ready to download information through your wifi;
– short green (repeated) blinks show that the information is being downloaded correctly;